Contact Us

Have questions about CallMate? We're here to help. Our team is based in Canada and understands the unique needs of Canadian service businesses. Whether you're exploring AI reception for the first time or looking to expand your current setup, we're ready to assist you every step of the way.

Get in Touch

Whether you're curious about how CallMate works, want to discuss pricing, or need help with your account, we'd love to hear from you. Our team responds to inquiries within one business day, and most questions receive same-day answers during regular business hours.

Sales Inquiries

Interested in learning how CallMate can help your business capture more customers? Our sales team can walk you through the platform, answer your questions, and help you find the right plan for your needs. We offer personalized demos where you can see the AI receptionist in action, hear how it handles real conversations, and explore the dashboard features that make managing your calls effortless.

Every Canadian service business is different, and we take the time to understand your specific challenges. Whether you're a solo plumber fielding emergency calls or a multi-location dental practice managing appointments across offices, we'll help you configure CallMate for your exact workflow. No high-pressure sales tactics—just honest conversation about whether CallMate is the right fit for your business.

Customer Support

Already a CallMate customer? Our support team is available to help you get the most out of your AI receptionist. From setup assistance to advanced configuration, we're here for you. Common support requests include help with calendar integration, customizing your AI's knowledge base, configuring call routing rules, and training the AI to handle industry-specific questions.

We believe great customer support is part of our product. You shouldn't have to figure things out alone. When you reach out, you'll connect with team members who actually understand the platform and can solve your problems quickly. No ticket numbers, no endless hold times—just real help from real people.

Technical Assistance

Need help with integrations, API access, or advanced configuration? Our technical team can assist with complex setups including custom CRM integrations, multi-location configurations, and specialized call routing workflows. We work with businesses of all technical levels, from those who need step-by-step guidance to those who want API documentation for self-service integration.

Partnership Opportunities

Interested in partnering with CallMate? We work with business consultants, marketing agencies, and technology providers across Canada. Our partner program offers referral commissions, white-label options, and integration opportunities for complementary service providers.

If you serve Canadian service businesses and see potential for CallMate to complement your offerings, let's explore how we can work together. Many of our partners find that recommending CallMate to their clients solves a common pain point—missed calls and lost revenue—while providing a new revenue stream for their own business.

Office Location

CallMate is proudly Canadian, with our team distributed across the country. We serve businesses from coast to coast, from Vancouver to Halifax and everywhere in between. Our distributed team means we understand the challenges of running a business in every region of Canada, from major metropolitan areas to smaller communities.

Response Times

We take communication seriously—after all, it's our core product. Expect a response to sales inquiries within 24 hours, often much sooner. Support requests from existing customers are prioritized, with most issues resolved within the same business day. Urgent matters receive immediate attention during business hours.

Fill out the contact form on this page, and we'll get back to you promptly. We look forward to hearing from you and learning how we can help your business capture every customer opportunity.