Simple, Transparent Pricing

CallMate offers simple, transparent pricing designed for Canadian service businesses of all sizes. No hidden fees, no long-term contracts, and a 14-day money-back guarantee on all plans. We believe in providing exceptional value while helping you save thousands of dollars compared to hiring a full-time receptionist.

Choose Your Plan

All plans include our core AI voice receptionist, SMS booking, web chat widget, and Google Calendar integration. Higher tiers offer more call minutes and advanced features. Every plan is designed to help you capture more customers, reduce missed calls, and grow your business without increasing overhead costs.

Callback Desk Plans

Perfect for counter-service businesses like auto parts stores, hardware stores, and retail locations that need AI-powered callback capture. When your team is busy helping customers in person, CallMate answers calls, collects caller information, and creates organized callback queues so no opportunity is lost.

  • Starter - $79 CAD/month: 25 AI-handled calls per month, 600 SMS messages, basic callback queue management, caller information capture, and team notifications. Ideal for businesses just getting started with automated call handling.
  • Pro - $149 CAD/month: 120 AI-handled calls per month, 2,500 SMS messages, advanced team member assignment, detailed analytics and reporting, priority routing, and customer callback scheduling. Perfect for growing businesses with steady call volume.
  • Business - $279 CAD/month: 300 AI-handled calls per month, 6,000 SMS messages, custom AI voice training, API access for integration with your existing systems, dedicated account manager, and premium support. Built for established businesses requiring maximum capacity.

Full Platform Plans

Comprehensive voice AI and appointment booking solution for service businesses that need automated scheduling, customer management, and complete call handling. These plans include everything in Callback Desk plus full appointment booking capabilities.

  • Starter - $149 CAD/month: 100 AI calls per month, full appointment booking and scheduling, automated SMS reminders, Google Calendar synchronization, service type configuration, and customer database management.
  • Professional - $299 CAD/month: 300 AI calls per month, all Starter features plus advanced booking rules, deposit collection via Stripe, technician assignment, waitlist management, and priority customer support.
  • Enterprise: Custom pricing for high-volume businesses with specific requirements. Includes unlimited calls, custom integrations, dedicated infrastructure, SLA guarantees, and white-label options.

What's Included in Every Plan

Regardless of which plan you choose, you get access to our powerful core features that help you never miss another customer opportunity:

  • 24/7 AI voice receptionist: Professional call handling around the clock, including holidays and weekends
  • Automated appointment booking: Customers can schedule appointments during or after business hours
  • SMS booking and reminders: Two-way text messaging for confirmations and rescheduling
  • Web chat widget: Embed on your website for instant customer engagement
  • Google Calendar integration: Automatic sync with your existing calendar system
  • Call recording and transcription: Review every conversation for quality and training
  • Knowledge base training: Customize AI responses for your specific business
  • Canadian data storage: All data stored securely in Canadian data centers for PIPEDA compliance

14-Day Money-Back Guarantee

Try CallMate completely risk-free. If you're not completely satisfied within the first 14 days, we'll refund your payment in full—no questions asked. We're confident that once you see how many calls you're missing and how much time you're saving, you'll never go back to missing customer opportunities.

Frequently Asked Questions

Can I change plans later? Absolutely. Upgrade or downgrade anytime with no penalties. Changes take effect on your next billing cycle.

What happens if I exceed my call limit? We'll notify you when you're approaching your limit. Additional calls are billed at competitive per-call rates, or you can upgrade to a higher plan.

Is there a setup fee? No setup fees ever. Start using CallMate immediately after signup with our guided onboarding process.

Do you offer annual discounts? Yes! Save 20% when you pay annually. Contact us for enterprise volume discounts.